Terms & Conditions

Welcome to our Website. Please read the following carefully.

By accessing www.FertilityCheck.ie (“the Website") and continuing to browse, you agree to be legally bound by the terms and conditions outlined below, which are modified occasionally ("Terms"). Any use of the Website by you after modifications are made, constitutes your agreement to these Terms as modified.

FertilityCheck ("we", "us", "our") respects all users ("you", "your") right to privacy. Before using the Website it is your responsibility to read the Privacy Statement and to notify us in the manner outlined in this statement, if you object to the way information is obtained and retained about you. If you disagree with any part of these Terms, please do not use the Website.

1. General

In summary, the use of this website is subject to the following Terms of use:
1.1 The content of the pages on this website is for your general information and use only. It is subject to change without notice.
1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
1.3 This website uses cookies to monitor browsing preferences. You have the option to prevent cookies being used.
1.4 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any materials, products, services or information available through this website meet your specific requirements.
1.5 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.
1.6 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
1.7 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
1.8 This website also includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
1.9 Your use of this website and any dispute arising out of such use of the website is subject to Irish Law and Jurisdiction.

2. Appointment Booking

2.1 Online appointment booking will not be confirmed until FertilityCheck has received payment. A confirmation email is sent both to the patients email address and FertilityCheck, once the booking process has been fully completed.
2.2 Please check that a valid e-mail address is used when booking, as this is used to send confirmation and reference numbers to you. Retain these details until materials have been delivered and please quote these numbers when contacting us regarding your booking.
2.3 The patient is responsible for their own attendance on the appointed date and time.

3. Prices

3.1 Prices will change over time. Current prices for services are clearly outlined on the “Pricelist” webpage. The price charged to you will be the price billed at the time of your booking.
3.2 An additional processing fee of 2.5% is charged for online transactions payed for using Visa/MasterCard. This fee will be absorbed by the service or product price.

4. STIs and virus screening results

4.1 Sexually Transmitted Infections (STIs) are of major concern to reproductive specialists. Human Immunodeficiency Virus (HIV) types 1 and 2, Hepatitis B (HBV) and C (HCV) viruses are pathogens which may cause incurable, often fatal, infections.
4.2 Other common sexually transmissible viruses include Hepatitis A virus (HAV), Human T-cell Lymphotropic Viruses (HTLV) I and II, Human Papilloma Viruses (HPV), and several members of the herpes virus family: Epstein Barr Virus (EBV), Cytomegalovirus (CMV), Herpes Simplex Virus 2 (HSV-2), and Human Herpes Viruses (HHV)-types 6 and 8. Infections such as Toxoplasmosis, Syphilis, Chlamydia and Neisseria gonorrhoeae are also potentially harmful to any medical professional that comes into contact with contaminated samples.
4.3 Unfortunately FertilityCheck does not have the resources or facilities to provide care to patients with the above-mentioned conditions. Such patients are usually treated in specially licensed facilities with protocols in place to reduce the risk of contamination and transmission of infection.
4.4 A patient can not knowingly submit a sample to FertilityCheck for testing if they have tested positive for any such infections.

5. The Postal Service

5.1 FertilityCheck postal material should be received by the patient between 2-5 working days after online payment has been made. It is the responsibility of the patient to return forms and sample pots to the laboratory.
5.2 We value discretion and post all materials in nondescript brown envelopes or parcels. Outer packaging does not contain any company logos. C4 & C5 envelopes containing sample pots are approximately 5cm in diameter weighing approximately 40g (C5) and 55g (C4). It is your responsibility to ensure these envelopes can be received through your letterbox without damage. It is your responsibility to ensure that any parcels containing supplements or other products purchased from our online shop, can be received at the mailing address you have provided us with.
5.3 Orders received on weekends, public or bank holidays are dispatched the next working day. Orders which are placed on Fridays will not be delivered until after the weekend as An Post do not provide this weekend service.
5.4 We recommend that any material posted to us, be posted on a Monday.

5.5 Delays may sometimes occur that are beyond our control. Therefore delivery dates are an approximation only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept products, materials or services. Under such circumstances, money paid by you for these products, materials or services will be refunded. However, we do not take responsibility for any other losses, charges, costs or damages that you may suffer should we delay or fail to supply products, materials or services.
5.6 If an order was placed and nothing received within 7 days then this should be reported to us by e-mail with details of your reference number.

5.7 We respect that fertility testing is a very private and personal matter. We endeavor to take the utmost confidentiality and discretion with your booking/order. All packaging is kept simple without any identifying marks. Outer packaging consists of a standard non-descript brown envelope or parcel.

6. Online Security

Realex facilitate our online payment system. They are PCI compliant and provide comprehensive fraud management solutions. Realex ensure our system is secure and that your privacy and credit/laser details are safe.

7. Website Misuse

7.1 The misuse of the Website by introducing viruses, worms, time-bombs, Trojan horses, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to negatively impact upon our operation of computer software or hardware is prohibited. You must not attempt to gain unauthorised access to the Website. We will report any such breach to the relevant law enforcement authorities as a criminal offence and we will co-operate with those authorities, which may include disclosing your identity to them. In such circumstances your right to use the Website will cease immediately.
7.2 We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or on any website linked to it.

8. Liability

8.1 Material presented on the Website is provided without any guarantees, conditions or warranties as to its accuracy, unless otherwise agreed by us in writing. To the extent permitted by law, we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
8.2 We also exclude liability for any direct, indirect or consequential loss/damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • Loss of revenue or income
  • Loss of profits or contracts
  • Loss of business
  • Loss of anticipated savings
  • Loss of data
  • Loss of goodwill
  • Wasted work time
  • Or any other loss or damage of any kind, which may arisie and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

8.3 Always read the label on any Nutritional Products sold through the Website. Use only as directed. Please see the label for a full list of ingredients. Consult your doctor or a qualified nutritionist prior to commencement of any course of supplements, in order to avoid unwanted side effects associated with your personal medical history. Fertility Check cannot be held liable should you fail to make these arrangements.

8.4 Liability for death or personal injury arising from our negligence is not affected, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

9. Indemnity

You agree to indemnify us and keep us indemnified against all costs, charges, losses, damages, demands, proceedings, actions, expenses and claims incurred by us due to your use of the Website or a breach by you of any of these Terms.

10. Copyright notice

10.1 We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. This material is protected by copyright laws, other intellectual property laws and international treaties. All such rights are reserved
10.2 Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

10.3 You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

11. Accreditation

Accreditation is obtained through a UK based company, NEQAS.
NEQAS facilitates optimal patient care by providing a comprehensive external quality assessment service in laboratory medicine.

Contact Information

You can email us at info@fertilitycheck.ie with any comments, queries, concerns or requests for further information.

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